Refund policy

Our goal is for you to love your HallowHaul order. If something isn't right, 
here's how we handle it:

Damaged, defective, or incorrect items
Contact us within 7 days of delivery at hallowhaul@gmail.com, with a photo of the 
issue. We'll send a replacement or issue a full refund — no need to ship 
anything back.

Change of mind
Due to the nature of our products and shipping process, we're unable to 
accept returns for change of mind. Please review sizing and product details 
carefully before ordering.

Order issues
If your order hasn't arrived within the estimated delivery window, or your 
tracking shows an issue, reach out to us at hallowhaul@gmail.com and we'll help 
sort it out.

Refunds
Approved refunds are issued to your original payment method within 5-10 
business days.

Questions? Email us anytime at hallowhaul@gmail.com — we typically respond within 
24-48 hours.